If the product is different from what was ordered, or the product quantity is shortly delivered. Some products in the above categories are not returnable due to their nature or other reasons. No Refunds or Replacement (All Functionality Related Issues will be handled by Product Manufacturer or by their respective Service Centers) Printer Consumables such as Ink and Toner Cartridges, Photo Paper and Lamination Pouches No Refunds or Replacement (All Functionality Related Issues will be handled by Product Manufacturer)
Manufacturer Sealed Products under Copier, DMP, Inkjet, Laser, Plotter Spare Parts Replacement Within 30 Days of Billing Date Pulled/Used Products under Copier, DMP, Inkjet, Laser, Plotter Spare Parts Returns Window, Actions Possible, and Conditions (if any) Part 1–Category, Return Window, and Actions Possible Category Do read all sections carefully to understand the conditions and cases under which we will accept returns.
*Note – We mention the product type in the “ Additional Information” tab of the product page! We divide the return policy into three parts. Refund/Replacement/Returns Accepted (in case not working) – Within 5 Days of Delivery No Refund/Returns – Replacement (in case not working) – Within 30 Days of Billing Date All products listed under a particular category may not have the same returns policy. Return is a scheme provided by us directly under this policy in terms of which the option of replacement and/or refund is offered to you.
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